PRIVACY POLICY

Privacy Policy – Last Updated: March 17, 2026

At The Spot, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the "Site"), book a simulator bay, sign up for our newsletter, contact us, or interact with our indoor golf and multi-sport entertainment venue in Shakopee, Minnesota.

We built this policy to be clear and transparent so you know exactly how your data is handled. By using our Site or services, you agree to the practices described here.

Information We Collect

We collect the following types of information:

  • Information you provide directly: Name, email address, phone number, and any message or preferences when you fill out contact forms, newsletter sign-ups, booking reservations or online orders.

  • Booking and payment information: Name, email, phone, and payment details (processed securely by third-party providers like Stripe. We do not store full credit card numbers).

  • Automatically collected information: IP address, browser type, device information, pages visited, and session data through our Squarespace platform and analytics tools.

  • Location data: Approximate location from IP address to improve local relevance (e.g., directions to our Shakopee venue).

We do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

How We Use Your Information

We use your information to:

  • Process and confirm bay bookings and reservations and orders (e.g. bay time, lessons, food and beverage) via our scheduling software (USchedule).

  • Respond to inquiries and provide customer service.

  • Send newsletter updates (only if you subscribe) including but not limited to exclusive deals, events, swing tips, insider perks and more.

  • Improve our website, services, and overall experience.

  • Comply with legal obligations and prevent fraud.

How We Share Your Information

We do not sell your personal information. We may share it only with:

  • Service providers (Squarespace, payment processors, scheduling/booking/order placement providers such as Uschedule, and email tools) under strict contracts that require them to protect your data.

  • Legal authorities if required by law.

Cookies and Tracking Technologies

Our website is built on Squarespace, which uses:

  • Necessary cookies for core functionality and security (e.g., session management).

  • Non-essential analytics and performance cookies to understand visitor behavior.

You can manage these through our cookie banner or browser settings.

Third-party tools (e.g., booking software or newsletter services) may add cookies, pixels, or beacons if enabled. We disclose and obtain consent where required.

Data Retention

We keep your personal information only as long as needed for the purposes above or to meet legal requirements.

Upon account termination or a deletion request, we delete or anonymize your data within 30–90 days, except:

  • Legal, tax, or financial records (up to 7 years).

  • Fraud prevention or dispute resolution (up to 1–2 years).

  • Short-term backups (deleted per our rotation schedule).

Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing emails (unsubscribe link in every email).

Under the Minnesota Consumer Data Privacy Act (MCDPA), if we meet applicable thresholds, you may also have rights to access, correct, delete, or opt out of certain processing. (Note: As a small local venue, we are likely below MCDPA thresholds and exempt under small-business provisions, but we still honor these rights for transparency.)

To exercise any rights, email info@thespotmn.com . We respond within 30 days (or as required by law).

Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children under 13 (in compliance with COPPA) and exercise extra caution for users under 16 per Minnesota law. If we discover such data, we delete it promptly.

Security

We use reasonable security measures, including encryption and access controls, to protect your information. No system is 100% secure, but we take protection seriously.

International Transfers

All data is processed in the United States.

Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with a new “Last Updated” date. Continued use of our Site means you accept the updates. We may also notify you by email if the change is material.

Governing Law

This Privacy Policy is governed by the laws of the State of Minnesota and applicable U.S. federal law.

Contact Us

Questions or requests? Reach out anytime:
The Spot
1101 Shakopee Town Square
Shakopee, MN 55379
Email: info@thespotmn.com
Website: www.thespotmn.com